Terms of Services

Welcome to CareNurse Healthcare. These Terms of Service ("Terms") govern your access to and use of our website, services, and home healthcare solutions. By accessing our website or booking our services, you agree to comply with these Terms. If you do not agree, please refrain from using our website or services.

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Acceptance of Terms

By using the CareNurse Healthcare website or requesting our services, you confirm that you have read, understood, and accepted these Terms of Service.

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Our Services

CareNurse Healthcare provides professional home healthcare services, including but not limited to:

• Home Nursing Care
• Patient Care at Home
• Elder Care Services
• Caregiver Services
• Physiotherapy at Home
• ICU Care at Home
• Doctor Home Visits
• Medical Equipment Support
• Home Diagnostic Services

Service availability may vary depending on location, staffing, and operational requirements.

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Appointments & Bookings

Appointments can be scheduled through our website, phone, or WhatsApp. We strive to provide timely services; however, appointment times may change due to emergencies, traffic, weather, or other unforeseen circumstances.

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User Responsibilities

By using our services, you agree to:

• Provide accurate and complete information.
• Share relevant medical details for safe care.
• Treat our healthcare professionals with respect.
• Follow medical advice provided by qualified healthcare professionals.
• Make payments according to the agreed terms.

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Payments

Service charges will be communicated before confirmation. Payments must be made using the approved payment methods. Any additional services requested after booking may incur extra charges.

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Cancellation & Rescheduling

Appointments may be cancelled or rescheduled by providing reasonable prior notice. Refund eligibility, if applicable, will be governed by our Refund & Cancellation Policy.

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Medical Disclaimer

CareNurse Healthcare provides professional healthcare support at home but does not guarantee specific medical outcomes or recovery timelines. Medical results vary based on each patient's condition, treatment plan, and compliance with healthcare recommendations.

In case of a medical emergency, please contact your nearest hospital or emergency medical services immediately.

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Intellectual Property

All content on this website, including text, images, graphics, logos, icons, and branding, is the property of CareNurse Healthcare unless otherwise stated. Unauthorized copying, reproduction, modification, or distribution is prohibited without prior written permission.

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Privacy

Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal and medical information.

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Limitation of Liability

To the maximum extent permitted by applicable law, CareNurse Healthcare shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or services. Our liability, where applicable, shall be limited as permitted under applicable law.

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Third-Party Services

Our website may contain links to third-party websites or integrate third-party services such as payment gateways or diagnostic partners. We are not responsible for the content, availability, or privacy practices of third-party providers.

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Changes to These Terms

We may update these Terms of Service at any time to reflect changes in our services, legal requirements, or business operations. Updated Terms will be published on this page with the revised Effective Date.

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Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India. Any disputes arising from these Terms or our services shall be subject to the jurisdiction of the competent courts in Gurugram, Haryana.

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Contact Us

If you have any questions regarding these Terms of Service, please contact us:

CareNurse Healthcare

Website: https://carenurse.in

Email: info@carenurse.in

Phone: +91 80535 34330

We are committed to providing trusted, transparent, and professional home healthcare services while ensuring a safe experience for every patient and family.